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IT maintenance is key for three reasons; firstly, IT maintenance helps equipment such as laptops and desktops perform to the best of their ability. Any flaws can be corrected by routine and regular IT maintenance. It also helps with meeting compliance and data protection standards where necessary.
When we talk about maintenance levels, we make a distinction according to the elements of the computer system on which the maintenance tasks will be carried out..
System Operation and Maintenance is a multidisciplinary field focused on effective operation, repair, and upgradation of system elements. This involves the provision of user-level support, preventive maintenance for ensuring continual operation, and making necessary modifications to keep the system up-to-date.
System operation primarily involves managing all aspects required for the system to function sustainably and efficiently.
System maintenance encompasses numerous activities required to rectify any issues within the system, enhancing its functionality and extending its lifespan.
System maintenance activity addresses repairs to the system. This could range from minor fixes to major repairs that might be needed due to system failures. For smooth operation and to reduce downtime, it’s crucial to always have an effective strategy in place for swift maintenance and repairs.
With technological advancements, system upgrades become necessary. Upgrades involve updating or replacing system components to improve efficiency, add new features, or accommodate changes in the environment. They can lead to better system performance, help maintain interoperability with other systems or meet increased demand.
